Privacy Policy

AI University ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at ai-university or any white-label tenant site.

1. Information We Collect

Account Information

• Name, email address, and password (hashed)
• Profile information you choose to provide
• Authentication tokens stored in secure httpOnly cookies

Learning Activity

• Course enrollments, lesson progress, quiz scores, and completion data
• Timestamps for when you access lessons or complete content
• Certificates you earn

Payment Information

We do not store your full credit card details. Payments are processed securely by Stripe or PayPal (depending on tenant configuration). We store only the transaction reference, amount, and status necessary for order fulfillment and refund processing.

Technical Data

• IP address, browser type, device information, and operating system
• Pages visited and referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

• To create and manage your account and provide access to courses
• To track your learning progress and issue certificates
• To process payments and send receipts
• To personalize your experience and recommend relevant content
• To send important service emails (enrollment confirmations, certificate issuance, password resets)
• To improve the platform and prevent abuse
• To comply with legal obligations

3. Cookies & Analytics

We use essential cookies for authentication and session management. We may use analytics tools to understand how the platform is used. You can control non-essential cookies through your browser settings.

4. Sharing Your Information

We only share information with trusted service providers who help us operate the platform:

• Payment processors (Stripe, PayPal)
• Hosting and infrastructure providers
• Email delivery services (for transactional emails)

We do not sell your personal information. We may disclose information if required by law or to protect our rights and users.

5. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and restricted access to personal data. However, no system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Request a copy of your data (data portability)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your account and learning data for as long as your account is active or as needed to provide the service. You may delete your account at any time by contacting support. Some records (such as payment transactions) may be kept longer to comply with legal, tax, and accounting requirements.

8. Children's Privacy

Our platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us: